Customer Testimonials
⭐⭐⭐⭐⭐ 5-Star Service!
I recently took my Jeep to Executive Jeep of North Haven for repairs, and I couldn’t be happier with the experience! The service was absolutely exceptional, and my Jeep is running like brand new again!
A special thank you to Alberto, my service representative, who was absolutely wonderful throughout the entire process. His professionalism, friendliness, and outstanding customer service made the experience even better.
It’s refreshing to receive this level of care and quality service. I truly appreciate the entire service team for a job well done! I highly recommend Executive Jeep of North Haven to ... Read More Google - Nov 12, 2026
They were all pleasant and accommodating! They fixed the problem and explained everything clearly. Bye
Professional and friendly support throughout the leasing process! Cooper took time to answer all my questions and the finance team was excellent to work with as well ! I will defiantly be back in the future !
Great service as always, our service advisor Jason Meyer always ensures that all necessary servicing is performed and the mechanics always do a great job with the service!
Great service
As someone who was buying a car for the first time, Talya and the rest of the Executive team made this entire process smooth and easygoing! I am grateful that our paths crossed. Talya was wonderful to work with and get to know. She was incredibly welcoming and helpful during this enjoyable experience. Talya and the rest of the Executive team have made a customer for life!
Professional and upfront communication of everything. The Video Summary is a great tool in the process. Jason Meyers has great personality and gives professional advice on ever visit.
Very efficient and fast service. Extremely happy with the experience I am very happy. Thanks
I went in to get my rim repaired on my 2025 Nissan Altima and I thank Sal for setting up the time and day to bring my car in and care of my car. Now rirm looks perfect thank you Sal i’ll be looking to service my car there again at Executive Jeep/Nissan at North Haven, Connecticut.
We always get great service at Executive Nissan in North Haven. Jason Meyer and the mechanics always see to it that all is done properly, with no issues.
Always Excelent service with Jason! He takes the time to thoroughly explain the services, and it shows he truly cares about his clients experience from start to finish. The best!
Great service , scheduled with ease Definitely a great experience and very prompt service from all
This was the best experience I ever had at a dealership. I had a problem with my Jeep and they fixed it in 2 days. They gave me a ride home and than picked me up when repairs were done. Thanks to Shannon for fighting for my warranty claim. She made everything much more comfortable. Thanks!!!!
Shannon, is an asset to the company, polite, very informed, comes right out and a very nice person. She’s my go to there.
Everyone is always very polite. Everything is always done in a timely fashion. I've gotten to know my service manager very well. It's always a very pleasant experience.
Good experience one problem. Last year during the servicing they lifted the floor in the trunk and didn't put it back correctly. I asked that they take care of it but it wasn't done
I purchased a Jeep Wrangler 4xe from Executive Jeep several years ago, and unfortunately, the vehicle itself has been nothing short of frustrating. Between the numerous recalls, mechanical issues, and ongoing problems associated with the 4xe platform, the ownership experience has certainly been challenging.
That said, I want to recognize the outstanding service department at Executive Jeep. Throughout these issues, their team has consistently gone above and beyond to help me navigate the problems, accommodate my needs, and minimize the inconvenience. From providing loaner vehicles to making extra efforts to assist with repairs and recalls, their commitment to customer service ... Read More Google - Nov 4, 2026
Fantastic care of my wife’s Infiniti Q70. As an example, the special oil required for this 3.7 engine’s is on hand. Lots of attention to detail. My thanks to Jason and Frank’s son.
Very friendly and efficient Came in for service and done in an appropriate time was very satisfied
Friendly, knowledgeable staff, a clean store, and plenty of inventory. Anthony and Brandon were great. Executive prices are fair and were the lowest around.
Professional and timely
They were great. Came in and they fixed my vehicle quickly. Staff was professional they kept me informed the whole time. Definitely will return for service
They are trying to determine why the safety icons display as 'off' when they claim they are all active.
Fantastic service! Alberto always goes out of his way to take care of me! Works to get me in on short notice and when it's convenient for me. A thorough assessment of my vehicle and quality service every time
Excellent customer service. Knowledgeable in helping me understand what needed to be done with my vehicle
Always the best experience with the service department and sales department at Executive Nissan in North Haven.
Another very positive experience with Executive Nissan. The service advisor, Jason Meyer, is very knowledgable and personable. He is a pleasure to do business with.
We had a great experience with the team at Executive Jeep. Everyone was so professional and polite and knowledgeable. We will be coming back for vehicles in the future! Highly recommended!!
I liked the inspection video. Out of the four Nissan dealers I emailed looking for a quote on a service bulletin, Executive was the only one that responded with numbers. I appreciate a business that's serious about earning mine.
Best customer service and the best mechanics, especially Rafael Cordero
Very pleased with Executive jeep/ mission, just wish the coupon for oil change and tire rotation came before l went for our winter service
I’ve been a regular customer with EXECUTIVE cheap on Universal Drive in North Haven, Connecticut since the year 2000. They had a cheap Cherokee and now a Dodge Magnum RT. They’ve always done excellent work on both vehicles. The service rep I’ve worked with in the last few years is Shannon McCormack, A great person to work with my experience. Can’t say more about it haven’t dealt with any other phases of their business at this point highly recommend their service department.
I was very nervous regarding who our salesperson would be when my wife and I decided to go with Executive Nissan. Mostly because of past experiences and my prejudgment that car sales people are just actors with the agenda to sell you a car. Well, Tayla proved me wrong! When she approached us, there was an instant connect without pressure. We told her what we were interested in, our budget, and she said whatever we wanted to do, to let her know. Within 5 minutes we were test driving our first car and she offered knowledge, a great personable character and ... Read More DealerRater - Oct 19, 2026
We had an absolutely fantastic experience from start to finish! Our salesman was incredibly knowledgeable, friendly, patient, professional, and genuinely a pleasure to work with. He went above and beyond to answer every question, never made us feel rushed or pressured, and made the entire Jeep-buying experience enjoyable and stress-free. His honesty, dedication, and exceptional customer service truly set him apart. A true asset to the dealership! We couldn’t have asked for a better salesman. We highly recommend the dealership and Cooper!
They are always so accommodating every time I come here for a service.
It was excellent. They sent me a video and told me everything they were going to do with everything that had to be done. Thank you.
Friendly, professional service from the sales consultant right up to the financial manager and service manager. I enjoyed my time with Demerick, Anthony the sales manager and Henri the financial manager. From start to end, the experience was relaxing, informative and easy. The team made the process straight forward. I recommend them all the time and they will be keeping my business!
Having my car serviced at Executive Nissan was a very positive experience. Jason is an exceptional service advisor. He is very knowledgable and personable; a pleasure doing busines with.
The dealership was amazing!! Everyone was so kind and friendly. Car shopping can be hectic and overwhelming but Talya made this experience so smooth. She made me feel so comfortable and confident in my choice! I’m shocked she’s new, I thought she was veteran the way she was so knowledgeable and confident. Scott in finance was awesome and kind. Overall it was a wonderful experience and I will definitely be back in the future. I’ll be recommending you guys to all my friends and family. Thank you so much for everything!
Great service and all completed I a timely manner. Thank you
The warranty repairs were done great, and they gave a rental to use for the time. Very good service and friendly staff, highly recommended!!
Communication and professionalism was top notch.
My family and I have always been loyal customers of Executive Jeep for the past 25-30 years and have always been extremely pleased with the service
This past service was the very Worst I have ever had experienced!!
I was never notified my car was ready.
Sal was the first agent I spoke to. He had me fill out the paperwork. A girl named Shannon came in his office for a couple of minutes when I asked the cost I was told $599.00.
Turned out it was 682.00
I also was told it would take about 2 hours for the repair.
I brought ... Read More Google - Oct 5, 2026
My car was getting repair done at Niissan dealership no one didn't no wht was going with my car. Communication sucks. I'll call check on my car no one pick up or return your call. Bad service
Staff members were friendly and helpful. Would have been nice if on invoice next to the job code # what was needed on the car was posted
Outstanding customer service! Throughout patient and honest. Thanks to Brandon, Mark Tony and Chelsea. It was a positive experience.
Excellent service when they are selling you the car. The experience isn’t nearly as good when you bring your car in for service. There seems to be little regard for the customer’s time, and communication is poor. You often have to chase them for updates instead of being kept informed about the status of your vehicle.
I felt very comfortable buying a Nissan Frontier at Executive Nissan, Jeep . Didn’t feel pressured or anxious at all. Dealing with Talya Palmer , the saleswoman , had a lot to do with it. Found Talya to be professional , knowledgeable about the whole process. I liked her manner on welcoming me and bringing all the facts about the sale. Thanks again. Peter Baylock.
Go elsewhere. Nothing but issues and empty promises. Reached out several times and got nothing but a run around. Wouldn’t even show me the paperwork of all my issues “being fixed” after having my car for over a week and getting it back with the same issues.
Pleasant as usual Victor was new at this job but carried himself as a seasoned service writer with knowledgeable experience.
Getting in wasn't an issue even though battery trouble got me in an hour late. Shannon was flexible enough to fix the problems that I needed and highlighted things that might not be that important, saving me some money.
It was quick and easy The service was excellent and the staff was knowledgeable and friendly
He was very helpful and courteous. He is the type of salesman that you need because he is not pushy and listens to what you are looking for and doesn't try to steer you away from what you want.
Alberto is the best and anytime I need to schedule my vehicle for service he is very responsive and gets me in right away.
He was very helpful and courteous. He is the type of salesman that you need because he is not pushy and listens to what you are looking for and doesn't try to steer you away from what you want.
I have a very old vehicle 2004 Jeep Liberty , Jeff informed me the work that needed to be done , and what could be put off . Good guy . Professional.
Service representative and text with video of my vehicle from technician was excellent. Good job!
I took my car in for servicing, and the experience was smooth from start to finish. The staff was professional, kept me updated on the progress, and explained everything clearly without pressuring me into unnecessary add-ons. Overall, I left feeling confident that my car was in good hands and that I received quality service.
Shannon, my service advisor was wonderful to work with. She took the time to explain everthing to me in detail, and kept me informed throughout the day. She was very pleasant, a genuinely nice person to be around. When the part that has been ordered for me comes in, I hope I get her as my advisor again.
I could not be happier with the service, my experience, and the outcome. Super impressed with this dealership!
Very unhappy I was told to bring my car in on Wednesday I bought it in the morning no one called me about my car so I called them yesterday they said someone would get back to me tomorrow but one one called me hear it is Friday no one still called me so I call them I was very upset because I lost three days pay and now they are telling me I might have my car by next week Wednesday I work in the bronx they could have order the part for my car.but my car was ... Read More Google - Sep 11, 2026
Made an appointment. Waited 25 minutes to actually meet me to discuss the work. Having experience at other Nissan dealers this was so disappointing.
The service department has been top notch! They are very knowledgeable and attentive. Can't ask for any more than that.
I went in for brakes and rotors all around, replaced a caliper, and got a wheel alignment. Nearly $2000! Brakes are still consistently squeaking. I recorded and returned my truck TWICE. They said the couldn’t duplicate the sound and suggested that even though it’s annoying, brakes squeak…..My truck sounds horrible after paying $2000. I am very upset and would like for higher ups and management to contact me directly since service advisor tried to advise me that this is normal.
The service center is excellent. Alberto coordinated the appointment. We dropped our car off the night before. Alberto confirmed the car was being worked on. Alexis' video was great. Alberto gave me a call and the car was ready for pick up in a few hours.
victor is a HUGE improvement over the person he replaced. arlly Pinos is terrific too!!
Terrible service, brought my truck in for a screeching noise they said it was my front rotors. They replaced the rotors and claimed they road tested it. I pick the truck up to leave only to get two minutes down the road and the screeching noise started. I bring it back only for them to say well it must be the rears as well, but we can’t take off the front because you already used them. So I said no your tech clearly misdiagnosed the issue so just take off the front replace the rears like you were supposed ... Read More Google - Aug 29, 2026
Very good service. Alberto good guy-I trust him to be honest about any work needed
Very friendly and quick, nice people! They were very thorough and nice and reasonably priced
had a great experience at Executive Jeep/Nissan. From start to finish, everything went smoothly, and the entire process was professional and stress-free. A special thank you to Sal Sinardi, who did an outstanding job. He was knowledgeable, friendly, and made sure all of my questions were answered. Sal went above and beyond to ensure I was completely satisfied with my visit, and his excellent customer service really stood out. I highly recommend Executive Jeep/Nissan, and if you have the opportunity to work with Sal, you're in great hands!
Shannon was a very helpful kind and knowledgeable person. Shannon helped me through everything!! I would definitely recommend you.
Excellent service provided in a prompt banner. Treated with courtesy. I've had nothing but good experiences with Executive
Greeted as soon as I stepped out of car. Car was serviced with updates and videos. Sal kept me updated and walked me out to my car to make sure I knew where it was. He texted me the following day to make sure I was happy with car and the service! Never disappointed when I bring my car to Executive!
Extremely professional, experienced and knowledgeable. Kept me updated and delivered on time Unsurpassed Customer Service
Extremely professional, experienced and knowledgeable. Kept me updated and delivered on time Unsurpassed Customer Service
Anytime I have something wrong with my vehicle, Alberto is always there and tells me to come right in. He always goes over my service ticket in detail of what was completed. He’s the best service advisor!!
Professional ,courteous and on time. Jason called numerous times to keep me updated, which I greatly appreciated.